Chick-fil-A covertly hikes the cost of items ordered for delivery despite promising consumers low fees, a new class-action lawsuit alleges.
Lead plaintiffs Susan Ukpere of the Bronx and Aneisha Pittman of Newark, NJ, allege the chicken chain’s delivery customers are smacked with a 25 to 30 percent mark-up despite advertising that customers only need to fork over a fee of $2.99 or $3.99, according to the Sept. 28 Manhattan federal court filing.
The suit contends the identical order of a 30-count chicken nuggets order costs approximately $5-6 more when ordered for delivery than when ordered via the same mobile app for pickup, or when ordered in-store.
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