An elderly Vietnam veteran from Adelaide, Australia was downgraded from his paid Qantas business class seat on Sunday so a young pilot could travel in luxury to the South Australian capital.
Stephen Jones, 78, and his wife were in the Qantas lounge enjoying a coffee on their way home from a holiday in Christchurch on Sunday when they got the news – just 30 minutes before the final Melbourne to Adelaide leg took off.
The reason was that a pilot needed to get to Adelaide for a flight and could only do business class as per an enterprise agreement.
Speaking to Melbourne’s “3AW,” Mr Jones said he was offered 5000 Frequent Flyer points and an apology after a letter of complaint.
Read more at https://nypost.com/2023/09/05/vietnam-veteran-fuming-after-airline-boots-him-from-business-class-to-make-room-for-employee/
#australia #quantas #travel
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