Friday, November 22
Shadow

Why did Facebook, Instagram and WhatsApp go down?

Facebook has blamed a ‘faulty configuration change’ for an outage that prevented the company’s 3.5billion users from accessing its apps and services, including Whatsapp and Instagram, for nearly six hours.

The platforms crashed on Monday afternoon, with users unable to send or receive messages or refresh their news feeds.

In a Facebook post after the service had been restored, chief executive Mark Zuckerberg wrote: “Sorry for the disruption — I know how much you rely on our services to stay connected with the people you care about.”

SUBSCRIBE to our YouTube channel for more videos: http://www.youtube.com/skynews

Follow us on Twitter: https://twitter.com/skynews

Like us on Facebook: https://www.facebook.com/skynews

Follow us on Instagram: https://www.instagram.com/skynews

For more content go to http://news.sky.com and download our apps:

Apple: https://itunes.apple.com/gb/app/sky-news/id316391924?mt=8

Android https://play.google.com/store/apps/details?id=com.bskyb.skynews.android&hl=en_GB

Sky News videos are now available in Spanish here/Los video de Sky News están disponibles en español aquí https://www.youtube.com/channel/skynewsespanol